elem6 s.r.o. - Areál Poldi - Comp alfa
Průmyslová 274
272 01 Kladno, Czech Republic

Collection points for complaints

Please send your complaint together with the filled RMA form to the following address:

Address for sending complaints

BELS cz
Černoleská 482
256 01 Benešov
E-mail: benesov@bels.cz
Otevírací doba:
Po - Pá: 7:30 - 16:30

Collection point

BELS cz
Nuselská 307/110
140 00 Praha 4
E-mail: praha@bels.cz
Otevírací doba:
Po - Čt: 9:00 – 18:00
Pá: 9:00 – 17:00

We recommend that you send your complaint directly to the service, as we are able to handle the vast majority of warranty repairs within 5 days of receiving it.

For more information regarding the status of your claim or out-of-warranty repairs, you can contact service directly at the following email address: benesov@bels.cz.

Complete Return and Refund policy can be found here.