elem6 s.r.o. - Areál Poldi - Comp alfa
Průmyslová 274
272 01 Kladno, Czech Republic

Collection points for complaints

Please send your complaint together with the filled RMA form to the following address:

Collection point

Slovak Telekom / kiosk Pôjde to
OC Avion
Ivánska cesta 12
Bratislava – Ružinov, 821 04
E-mail: bratislava@belscz.sk
Opening hours:
Mo - Fri 9:00 - 17:30

Service address

BELS cz
Černoleská 48256 01 Benešov
E-mail: benesov@bels.cz
Opening hours:
Mo - Fri: 7:30 - 16:30

We recommend sending complaints directly to the service. We are able to handle the vast majority of warranty repairs within 5 days of receipt.

For more information regarding warranty claims and out-of-warranty repairs, you can contact the service directly at: benesov@bels.cz.

Complete Return and Refund policy can be found here.