Returns and complaints
Collection point for returns
elem6 s.r.o. - Areál Poldi - Comp alfa
Průmyslová 274
272 01 Kladno, Czech Republic
Collection points for complaints
Please send your complaint together with the filled RMA form to the following address:
Hungary
Customer service
If you have any problems with our products, please do not hesitate to contact us
info@truelife.eu
If our staff is unable to take your call, we will call you back within 1 working day.
Service
To report a faulty device, click HERE.
From 1.9.2023 FIXIT Hungary Kft. is the official service centre (elem6@hu.fixit-service.com).
If our staff cannot take your call, we will call you back within 1 working day.
Complete Return and Refund policy can be found here.
Do you have any question?
Feel free to contact us through details below or submit a contact form. We are ready to help!