Returns and complaints

Collection point for returns

elem6 s.r.o. - Areál Poldi - Comp alfa
Průmyslová 274
272 01 Kladno, Czech Republic

Collection points for complaints

Germany

We are sorry to hear that you are having problems with your product. To resolve it quickly and from the comfort of your own home, please register your complaint HERE. We will take care of the rest.

All complaints about our products are handled by our authorized FIXIT SA service (elem6@de.fixit-service.com).

Complete Return and Refund policy can be found here.

Do you have any question?

Feel free to contact us through details below or submit a contact form. We are ready to help!