Returns and complaints

Collection point for returns

Have you purchased goods from our e-shop and they do not meet your expectations? No problem, you have the right to return the goods within 14 days from the date you received them. Simply fill out this form and send it together with the goods to the following address:

elem6 s.r.o. - Areál Poldi - Comp alfa
Průmyslová 274
272 01 Kladno, Czech Republic

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Poland

Billing address

elem6 s.r.o.
Braškovská 308/15161 00
Prague 6,Czech Republic
NIP: 24232335
REGON: CZ24232335

The company is registered in the Register of Entrepreneurs kept by the Municipal Court in Prague, section C no. 200563. We are VAT payers! It is possible to purchase without VAT when ordering goods for a company.


Complaints

To report a device for complaint, click HERE.

*We would like to inform you that on 31.12.2021 we ended our cooperation with Tech Foto service.

From 1.1.2022 our authorized service is FIXIT SA (elem6@fixit.pl).

Complete Return and Refund policy can be found here.