Returns and complaints

Collection point for returns

elem6 s.r.o. - Areál Poldi - Comp alfa
Průmyslová 274
272 01 Kladno, Czech Republic

Collection points for complaints

Please send your complaint together with the filled RMA form to the following address:

Poland

Billing address

elem6 s.r.o.
Braškovská 308/15161 00
Prague 6,Czech Republic
NIP: 24232335
REGON: CZ24232335

The company is registered in the Register of Entrepreneurs kept by the Municipal Court in Prague, section C no. 200563. We are VAT payers! It is possible to purchase without VAT when ordering goods for a company.


Complaints

To report a device for complaint, click HERE.

*We would like to inform you that on 31.12.2021 we ended our cooperation with Tech Foto service.

From 1.1.2022 our authorized service is FIXIT SA (elem6@fixit.pl).

Complete Return and Refund policy can be found here.

Do you have any question?

Feel free to contact us through details below or submit a contact form. We are ready to help!